Privacy Policy

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Last Updated: 2024

Our Commitment to Your Privacy

DISCREET AI understands the unique privacy needs of sex workers and adult service providers. This Privacy Policy explains how we collect, use, protect, and never share your personal information. We are committed to maintaining the confidentiality and security of all information you provide to us.

We operate under Australian privacy laws and maintain the highest standards of data protection for our community.

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Information We Collect

Account Information

• Work name/alias (no legal names required)

• Email address (can be work-specific)

• Phone number(s) for service delivery

• Business location (general area only)

• Service preferences and boundaries

Client Interaction Data

• Message content (encrypted and never read by humans)

• Booking details and schedules

• Client phone numbers (encrypted)

• Screening information you choose to save

• Blacklist entries

Usage Information

• Login times and frequency

• Feature usage patterns

• Device information for security

• General location (city level only)

We Never Require:

• Legal/real names

• Government ID

• Home addresses

• Personal bank details

• Photos of you

How We Use Your Information

Your information is used solely to:

• Provide AI booking management services

• Send booking confirmations to clients

• Maintain your availability calendar

• Screen clients per your requirements

• Generate anonymized performance insights

• Provide customer support (when requested)

• Ensure platform security

We Never:

• Sell or rent your data

• Share data with third parties for marketing

• Use your data for advertising

• Create profiles to sell to others

• Share information with authorities without valid court orders

Data Storage and Security

Encryption All data is encrypted using AES-256 encryption both in transit and at rest. Your client communications, personal details, and booking information are protected with bank-level security.

Location Data is stored exclusively in Australian data centers, ensuring compliance with Australian privacy laws and keeping your information within jurisdictional protection.

Access Controls

• Multi-factor authentication required

• Role-based access limitations

• Regular security audits

• Immediate breach notifications

Data Retention

• Active account data: Maintained while account is active

• Cancelled accounts: Deleted within 30 days

• Client messages: Auto-deleted after 90 days (configurable)

• Blacklist data: Retained until manually removed

Your Rights and Controls

You have complete control over your data:

Access Rights

• Export all your data anytime

• View all stored information

• See login history and access logs

Modification Rights

• Update information instantly

• Delete specific data points

• Modify retention settings

Deletion Rights

• Request immediate account deletion

• Automatic deletion after account closure

• Selective data removal options

Portability Rights

• Download data in standard formats

• Transfer to other services

• Backup your complete history

Information Sharing and Disclosure

We Only Share Information When:

• You explicitly instruct us to

• Required by valid Australian court order

• Necessary to prevent imminent physical harm

• Required to protect against fraud or abuse

Law Enforcement Requests We scrutinize all law enforcement requests and only comply with legally valid Australian court orders. We notify affected users unless legally prohibited. We publish transparency reports annually.

Third-Party Services We use minimal third-party services:

• AWS (Australian region) for hosting

• Stripe for payment processing (they never see your work details)

• Twilio for SMS delivery (messages encrypted)

Cookies and Tracking

We use essential cookies only:

• Session management

• Security verification

• Remember preferences

We DO NOT use:

• Advertising cookies

• Cross-site tracking

• Social media pixels

• Analytics that identify individuals

Payment Privacy

• Billing appears as "Technical Services Pty Ltd"

• No work details on invoices

• Cryptocurrency accepted for anonymity

• Payment processors never receive work information

Communication

From Us

• Service updates (opt-in)

• Security alerts (mandatory)

• Support responses

We Never:

• Send marketing to personal contacts

• Share your contact information

• Send communications that could "out" you

Children's Privacy

DISCREET AI is strictly for users 18 years and older. We do not knowingly collect information from anyone under 18.

Changes to Privacy Policy

We'll notify you of any material changes via:

• Dashboard notification

• Email to your registered address

• 30-day notice before changes take effect

Contact Us

Privacy Questions: Email: privacy@discreet-ai.com