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Terms & Conditions

A LEGAL DISCLAIMER

The explanations and information provided on this page are only general and high-level explanations. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific terms you wish to establish between your business and your customers and visitors. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Terms & Conditions. 


Last Updated: 2024
Acceptance of Terms
By using DISCREET AI ("Service"), you agree to these Terms and Conditions ("Terms"). DISCREET AI is a communication management and booking automation platform for adult service providers operating legally in Australia. Eligibility
You must be:

  • 18 years or older

  • Operating legally in your jurisdiction

  • Authorized to enter binding contracts

  • Using the service for lawful purposes

  • Account Terms

Account Creation

  • Use any work name/alias

  • Provide accurate work contact information

  • Maintain account security

  • You're responsible for all account activity

Prohibited Uses:

  • Illegal activities in your jurisdiction

  • Trafficking or coercion

  • Services involving minors

  • Non-consensual activities

  • Fraud or misrepresentationService Description

DISCREET AI provides:

  • AI-powered message response

  • Booking management

  • Client screening tools

  • Calendar management

  • Communication automation

We Do Not:

  • Facilitate payment transactions

  • Provide legal advice

  • Guarantee bookings or income

  • Endorse any specific services

  • Act as an advertising platformPricing and Payment

Pricing Structure:

  • Solo: $199/week

  • Agency: From $399/week (minimum 3 users)

  • Enterprise: Custom pricing

Billing Terms:

  • Billed monthly in advance

  • Automatic renewal unless cancelled

  • Prices in AUD unless specified

  • GST included for Australian customers

Free Trial:

  • 14 days for Solo plans

  • No credit card required

  • Full feature access

  • Automatically converts to paid unless cancelledCancellation and Refunds

Cancellation:

  • Cancel anytime via dashboard

  • Effective at end of billing period

  • No cancellation fees

  • Data available for 30 days post-cancellation

Refund Policy:

  • 14-day money-back guarantee

  • Pro-rata refunds for annual plans

  • No refunds for partial months

  • Refunds processed within 7-10 business days

User Content and Conduct
Your Content: You retain all rights to your content. By using DISCREET AI, you grant us limited license to:

  • Process messages for AI responses

  • Store data for service provision

  • Generate anonymized insights

Content Standards:

  • Comply with Australian laws

  • Respect client privacy

  • Maintain professional communication

  • No hate speech or discrimination

AI Service Specifics
AI Behavior:

  • AI follows your configured responses

  • You're responsible for AI communications

  • Review and adjust AI responses regularly

  • Human override always available

Accuracy:

  • AI may make errors

  • Verify important bookings

  • Test thoroughly during trial period

  • We're not liable for miscommunicationsIntellectual Property

DISCREET AI Property:

  • Software and algorithms

  • Branding and trademarks

  • Documentation and training materials

Your Property:

  • Your business information

  • Client data

  • Custom responses and content

  • Business processes

Disclaimers
Service Availability:

  • 99.9% uptime target (not guaranteed)

  • Maintenance windows notified in advance

  • No liability for downtime losses

  • Best effort support resolution

No Warranties For:

  • Specific business outcomes

  • Income levels

  • Client behavior

  • Third-party integrations

Limitation of Liability
Our total liability is limited to the amount paid in the last month. We're not liable for:

  • Lost profits or income

  • Indirect or consequential damages

  • Client disputes

  • Third-party actions Indemnification

You agree to indemnify DISCREET AI against claims arising from:

  • Your use of the service

  • Violation of these Terms

  • Client disputes

  • Legal issues in your business

Legal Compliance
Your Responsibilities:

  • Comply with local laws

  • Maintain required licenses

  • Pay applicable taxes

  • Screen clients per local requirements

Cooperation with Law Enforcement:

  • We comply with valid court orders

  • User notification when legally permitted

  • Minimal data retention policy

  • Annual transparency reporting

Confidentiality
Both parties agree to maintain strict confidentiality regarding:

  • Business operations

  • Client information

  • Trade secrets

  • Security measures

Modifications to Terms

  • 30-day notice for material changes

  • Email notification to users

  • Continued use constitutes acceptance

  • Right to terminate if you disagree

Dispute Resolution
Process:

  1. Good faith negotiation

  2. Mediation (split costs)

  3. Arbitration in Australia

  4. Australian law applies

Sex Work Positive Commitment
DISCREET AI commits to:

  • Supporting sex worker rights

  • Never discriminating based on services offered

  • Maintaining industry confidentiality

  • Advocating for decriminalization

  • Fair and respectful treatment

Data Protection
See our Privacy Policy for detailed information about data handling, storage, and your privacy rights.
Termination
We may terminate for:

  • Terms violation

  • Illegal activities

  • Non-payment

  • Abuse of service

You may terminate:

  • Anytime via dashboard

  • By written notice

  • Immediate effect for breach

Miscellaneous
Entire Agreement: These Terms constitute the complete agreement Severability: Invalid provisions don't affect others Waiver: Non-enforcement doesn't constitute waiver Assignment: You cannot assign these Terms Force Majeure: Neither party liable for acts beyond control
Contact Information
General Inquiries: Email: support@discreet-ai.com
Legal Matters: Email: legal@discreet-ai.com
Billing: Email: billing@discreet-ai.com
Business Address: DISCREET AI Pty Ltd [P.O. Box] Sydney, NSW, Australia

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